Returns & Exchanges
At Darussalam India, we strive to ensure your fashion choices fit perfectly; however, if you are not completely satisfied, we offer a seamless 7-day return and exchange policy for all unworn and tagged apparel.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange within 7 days of delivery.
Quality Check Preparation
Ensure the garments are folded neatly in their original packaging with all brand tags, labels, and hygiene seals intact to qualify for a refund.
Reverse Pickup
Our courier partner will arrive at your doorstep within 48 hours of your request to collect the package and provide a tracking receipt.
Refund Processing
Once the item reaches our warehouse and passes quality inspection, your refund will be credited to your original payment method or store wallet within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing